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TERMS OF SERVICE

Welcome to Loadout! By visiting and using our website, you agree to the following terms and conditions. Please read them carefully, as they govern your use of our website, services, and products. If you do not agree with these terms, you must refrain from using our services.


This website is operated by Loadout. Throughout the site, the terms “we,” “us,” and “our” refer to Loadout. Loadout offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

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By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

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Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

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Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

 

Contact Information

For support or inquiries, please email us at support@loadout.co.in.

 

Online Store Terms

By accessing our website, you represent that you are at least the age of majority in your state or province of residence. You agree not to use our products for any illegal or unauthorized purpose and to comply with all applicable laws.

 

General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Your content (excluding credit card information) may be transferred unencrypted.

  • Credit card information is always encrypted during transmission.

 

Accuracy, Completeness, and Timeliness of Information

  • We are not responsible for any inaccuracies or omissions in the information provided on this site. The material is for general information only and should not be relied upon exclusively.

  • Any reliance on the information on this site is at your own risk.

 

Modifications to Prices and Services

  • Prices for our products are subject to change without notice.

  • We reserve the right to modify or discontinue any service without notice at any time.

 

Payment Options

We accept the following payment methods:

  • Credit Cards

  • Debit Cards

  • UPI (Unified Payments Interface)

  • Cash on Delivery (COD)

Payments are securely processed via Razorpay.

 

Shipping

Our shipping is powered by Shiprocket. Please note:

  • Orders are processed within 1-2 business days.

  • Delivery times depend on your location and chosen shipping method.

  • Customers should inspect parcels for tampering before accepting delivery.

 

Returns and Refunds

  • Returns are accepted within 7 days of purchase.

  • A clear unboxing video highlighting the issue must be provided.

  • Refunds are processed within 2-4 business days from receipt of the returned item.

  • COD orders are not eligible for refunds; store credit may be issued at our discretion.

 

Warranty

We offer a standard 1-year warranty covering manufacturing defects. If your product malfunctions during the warranty period, please contact our support team for assistance.

 

Pre-orders

  • Pre-orders require PARTIAL upfront payment and are fulfilled on a first-come, first-served basis.

  • Estimated restock dates are subject to change.

 

Billing and Account Information

  • Ensure all account and payment information is accurate and updated promptly.

  • Providing false information may result in order cancellation.

 

Cash on Delivery (COD)

  • COD is available for orders of ₹1500 and above.

  • COD availability depends on the delivery location.

  • A confirmation call will be made within 24-48 hours of placing a COD order. Failure to confirm may result in order cancellation.

  • Refusal to accept a confirmed COD order may result in account restrictions for future COD use.

 

Prohibited Uses

You are prohibited from using the site for:

  • Illegal activities.

  • Violating intellectual property rights.

  • Uploading malicious code or viruses.

  • Harassment, discrimination, or any unlawful conduct.

 

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

 

Limitation of Liability

We do not guarantee uninterrupted or error-free services. Use of our services is at your own risk. We are not liable for any damages, including but not limited to lost profits, data, or other consequential damages.

 

Termination

We may terminate or suspend access to our services at any time, without prior notice, for conduct that we believe violates these terms or is harmful to our interests.

 

Changes to Terms of Service

We reserve the right to update or modify these terms at any time. Continued use of the website constitutes acceptance of any changes.

 

Governing Law

These terms shall be governed by and construed in accordance with the laws of the state of Uttar Pradesh, India.

 

Disclaimer

The information and services on this website are provided "as is" without warranties of any kind, either express or implied. Your use of the site is at your own discretion and risk.

 

Website Hosting

Our website is hosted on WIX.

 

Contact Information

For any questions regarding these terms, please contact us at support@loadout.co.in.

 

Thank you for choosing Loadout. We strive to provide the best products and services for your needs!

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